Refund policy

 

We want to ensure that our customers are completely satisfied with their purchase. Therefore, we offer a 14-day return policy for hats. Here are the details of the policy:

1. The return policy is valid for 14 days from the date of delivery.

2. The return will only be accepted if the hat is in its original condition and packaging.

3. The hat must be unworn and in its original condition with all tags and labels attached.

4. The buyer must pay for the return shipping.

5. We recommend that the buyer uses a tracked shipping service for the return.

6. Refunds will be processed once we receive the hat and confirm that it is in its original condition.

7. If the hat is not in its original condition or packaging, we reserve the right to refuse the return.

8. We do not accept returns on hats that have been customized or personalized.

9. If the return is accepted, the refund will be processed to the original payment method.

We hope that our customers will be satisfied with their purchase, but if for any reason they are not, we will do our best to make it right.